General business conditions

for the sale of e-books, online courses and educational events and individual sessions.

Dear website visitors brighterlife.sk ,

you have just found yourself on the page with the general terms and conditions for the sale of Our e-books (electronic books), online courses and offers, educational events and individual sessions. On the website www.brighterlife.sk (hereinafter referred to as the "website" or "web interface"), you have probably already read the details of the product or educational event you have chosen. These General Terms and Conditions (abbreviated as "GTC") contain information that you need to have available before you click on the order button. Therefore, please read them carefully. You also check the "I agree with the terms and conditions" box before placing your order. If you read the General Terms and Conditions, your consent will really be consent.

WHEN DO THE TERMS AND CONDITIONS APPLY AND HOW DO THEY RELATION TO THE CONTRACT?

The GTC are used for the sale of e-books and online courses (both together will be abbreviated as "products" in the following text) and the order of workshops, seminars, courses, educational stays and individual sessions (hereinafter referred to as "educational events") via the web interface. At the same time, the GTC also stipulates more detailed conditions for the implementation of educational events.

The actual purchase of products and ordering of educational events and the process of concluding the contract is described below. GTC are a document that forms an integral part of the contract concluded between us. If there are provisions in the Contract that differ from the text of the General Terms and Conditions, the provisions in the Contract take precedence.

The purchase of products takes place on the basis of the Purchase Agreement concluded between us as the Seller and you as the Buyer. The provision of educational events takes place on the basis of the Agreement on the provision of services concluded between us as the Provider and you as the Client (as the recipient of the service). If only the term "Agreement" is used in the General Terms and Conditions, it means both the Purchase Agreement and the Agreement for the provision of services. The contract is concluded in the Czech language, archived in electronic form and is not accessible to third parties. The contract is formed by your order (completed order form on the web interface) and its acceptance by us and these GTC.

Content of GTC:

I. Basic data about us

II. Important terms to make it clear what is being written here

III. How to order and conclude a contract?

IV. What about the price of products and educational events, how are they paid?

Q. How will products and educational events be delivered to you?

VI. What about the functionality of digital content and its synergies with hardware and software, and how about copyright?

VII. Withdrawal from the contract

VIII. Warranty, rights from faulty performance and complaints procedure

IX. Handling complaints, resolving consumer disputes

X. In conclusion

Brighter Life Center

ID: 53058526

Registered office: Hurbanovo Námestie 5, 81103, Bratislava

E-mail: info@brighterlife.sk

Phone: +421 948 944 784

The company is registered in the trade register.

Not a VAT payer (if you were a VAT payer, please write your VAT number instead of the yellow one)

The delivery address is the same as the registered address. We are at your disposal at the above e-mail for routine communication and for possible processing of suggestions and complaints. (if you have a special e-mail, e.g. for complaints, we recommend that you enter a different delivery address here as well)

In the following text, we refer only as "Seller".

WHO IS THE BUYER?

The buyer is the one who, through the web interface, concludes a Purchase Agreement with us, by which he buys one of the offered products. When buying e-books and online courses, it is the provision of the so-called digital content (it is a term used directly by the Civil Code). In the following text, we also refer to a client who orders an educational event via the web interface and concludes a contract for the provision of services as a Buyer.

Even if we assume that the typical Buyer who buys products or orders an educational event will be a consumer, the Buyer can of course also be an entrepreneur (a self-employed natural person or a legal entity, e.g. an s.r.o. or a joint-stock company).

WHO IS THE CONSUMER?

According to the law, a consumer is a natural person who does not act as part of his business activity or as part of an independent profession. If you are a natural person and you include an ID number in the order, we will assume that you are entering into the Agreement as an entrepreneur and not as a consumer.

WHAT IS A CONSUMER AGREEMENT?

It is a contract in which the consumer acts as the buyer. In many cases, the consumer has a more advantageous position than other buyers. If a right applies only to the Consumer, this is explicitly stated in the General Terms and Conditions (i.e. instead of "Buyer" "Consumer" is stated).

WHAT IS A DISTANCE CONTRACT?

This is an Agreement that is concluded by means of DISTANCE COMMUNICATION, i.e. it is closed without us having to meet in person, because we use the web interface to close it. The costs associated with the use of means of communication at a distance (especially the costs of internet connection and possible phone calls) are paid by you as the Buyer and do not differ from the normal rate charged by your operator, or internet connection provider. By placing an order, you expressly agree to the use of means of remote communication.

WHAT LEGAL REGULATIONS GOVERN THE CONTRACTUAL RELATIONSHIP BETWEEN US?

They are valid legal regulations, in particular Act Act No. 40/1964 Coll., Civil Code (hereinafter also referred to as "NOZ") and in cases where the Buyer is a consumer, it is also Act No. 250/2007 Coll., on consumer protection.

1. As a Buyer, you order products and educational events via the web interface, i.e. through the ordering system on the website, by filling out the order form located there.

2. DESCRIPTION OF PRODUCTS and EDUCATIONAL EVENTS: On the web interface you will find a detailed description of the offered e-books, online courses and educational events and individual sessions, their content, information about who they are intended for and what benefits you can expect from them. On the web interface, you will also find references of clients who purchased the products before you. The presentation of products on the web interface is of an informative nature. As a Seller, we are not obliged to conclude a Contract.

3. ORDERING PRODUCTS and EDUCATIONAL EVENTS (with the date of the event already listed on the web interface): To order via the web interface, use the order/reservation form, where as a Client you fill in your contact details (name, surname, address, e-mail, when ordering at company and data about the company, ID number, VAT number), (if orders for companies are not possible, please delete or edit according to the fact, what data is being filled in. With regard to the GDPR, we recommend leaving only the data necessary to fulfill your obligations under the contract and legal regulations - especially accounting) information about the ordered product (by placing the ordered product in the "basket" of the web interface), in the case of ordering an educational event, select a specific event, if it is not already listed directly in the form, and select the method of payment. If additional information needs to be provided when selling within the EU or outside the EU, it will be written on the order page.

Before sending the order, you are allowed to check and change the data entered in the order form and, if necessary, correct the errors and discrepancies. Send the order by clicking the order button below the order.

We will inform you about the acceptance of the order made through the order form on the web interface by e-mail sent to your electronic address, the invoice for the product is also part (attachment). (if you do not include an invoice in the e-mail, but e.g. only an advance invoice or you have payment information directly in the text of the e-mail, please edit according to the facts) By delivering this confirmation of receipt of the order to your e-mail address specified in the order, the Agreement is concluded. For educational events, the Contract is concluded only when the order is confirmed and the reservation fee is paid in the amount specified in the description of the given educational event on the web interface, unless otherwise stated. (please adjust this if, for example, no reservation fee is paid or the entire amount is to be paid in advance)

Any changes to the concluded Contract (including cancellation of the order) are possible only on the basis of an agreement between us. Until the conclusion of the Contract, you can cancel your order by e-mail sent to our electronic address listed in the section "Basic data about us" in Art. I. of these GTC.

If in doubt, we can contact you to verify the authenticity of the order, and if the authenticity of the order cannot be verified, it is assumed that the order was not placed at all and we no longer deal with such an order.

You can order products and educational events via the web interface 24 hours a day, 7 days a week. Please note, however, that in exceptional cases the website may be temporarily unavailable due to necessary website maintenance or as a result of circumstances for which we are not responsible, such as internet connection failures, etc.

1. As a Buyer, you order products and educational events via the web interface, i.e. through the ordering system on the website, by filling out the order form located there.

2. DESCRIPTION OF PRODUCTS and EDUCATIONAL EVENTS: On the web interface you will find a detailed description of the offered e-books, online courses and educational events and individual sessions, their content, information about who they are intended for and what benefits you can expect from them. On the web interface, you will also find references of clients who purchased the products before you. The presentation of products on the web interface is of an informative nature. As a Seller, we are not obliged to conclude a Contract.

3. ORDERING PRODUCTS and EDUCATIONAL EVENTS (with the date of the event already listed on the web interface): To order via the web interface, use the order/reservation form, where as a Client you fill in your contact details (name, surname, address, e-mail, when ordering at company and data about the company, ID number, VAT number), (if orders for companies are not possible, please delete or edit according to the fact, what data is being filled in. With regard to the GDPR, we recommend leaving only the data necessary to fulfill your obligations under the contract and legal regulations - especially accounting) information about the ordered product (by placing the ordered product in the "basket" of the web interface), in the case of ordering an educational event, select a specific event, if it is not already listed directly in the form, and select the method of payment. If additional information needs to be provided when selling within the EU or outside the EU, it will be written on the order page. (If you do not sell outside the Czech Republic, you can delete the last sentence)

Before sending the order, you are allowed to check and change the data entered in the order form and, if necessary, to correct the errors and discrepancies. Send the order by clicking the order button below the order.

We will inform you about the acceptance of the order made through the order form on the web interface by e-mail sent to your electronic address, the invoice for the product is also part (attachment). (if you do not include an invoice in the e-mail, but e.g. only an advance invoice or you have payment information directly in the text of the e-mail, please edit according to the facts) By delivering this confirmation of receipt of the order to your e-mail address specified in the order, the Agreement is concluded. For educational events, the Contract is concluded only when the order is confirmed and the reservation fee is paid in the amount specified in the description of the given educational event on the web interface, unless otherwise stated. (please adjust this if, for example, no reservation fee is paid or the entire amount is to be paid in advance)

Any changes to the concluded Contract (including cancellation of the order) are possible only on the basis of an agreement between us. Until the conclusion of the Contract, you can cancel your order by e-mail sent to our electronic address listed in the section "Basic data about us" in Art. I. of these GTC.

If in doubt, we can contact you to verify the authenticity of the order, and if the authenticity of the order cannot be verified, it is assumed that the order was not placed at all and we no longer deal with such an order.

You can order products and educational events via the web interface 24 hours a day, 7 days a week. Please note, however, that in exceptional cases the website may be temporarily unavailable due to necessary website maintenance or as a result of circumstances for which we are not responsible, such as internet connection failures, etc.

A. Product delivery conditions:

1. METHOD OF DELIVERY. When purchasing an e-book or online course, digital content in pdf, jpg, mp4 or similar format will be delivered after payment of the purchase price to e-mail as an attachment to an e-mail message or by sending a link where the content can be downloaded or opened. When purchasing an online course, after paying the price, a user account will be created on the web interface and access data for your user account will be generated and sent to the electronic address specified in the order (terms of use are listed in Article VI of these GTC). If the course opens on the same day for all registered participants, you will receive access data on the pre-announced day after payment. After logging in using the access data, the digital content (online course) will be delivered to you by making the member section available. If it is effective with regard to the continuity of the content, the individual lessons will be made available to you gradually, according to the schedule indicated on the "bulletin" of the member section of the online course.

2. DELIVERY TIME. The e-book and online course will be delivered within 3 working days after the payment is credited to our bank account.

3. SHIPPING COSTS. For e-books, there are no transport or delivery costs, and thus no costs are charged.

B. Delivery and cancellation conditions of educational events:

1. METHOD OF DELIVERY: The educational event will be delivered according to the conditions specified in the description of the event on the web interface, or individually negotiated. The buyer has the right to complete the educational event under the conditions of proper payment of the entire price for the educational event. The seller is entitled to unilaterally change the conditions of the educational event, e.g. the person teaching the lecturer, the time of the individual lessons, the venue within the same municipality/city, while he is obliged to inform the Buyer about this. The obligations between the Buyer and the Seller are not affected by this. The seller is responsible for ensuring that the purpose of the course will not be affected by changing the conditions. The educational event will take place only if it is ordered and paid for by the minimum number of interested parties determined by the Seller. We reserve the right to cancel the educational event in the event of a lower number of registered participants or force majeure. In such a case, we will inform all registered participants in a timely manner.

2. POSSIBILITY OF PARTICIPATION OF A SUBSTITUTE: It is possible to send a substitute to the educational event in place of the Buyer in the event that the Buyer cannot participate for serious reasons, and only after prior agreement with us and if it is permissible and possible due to the content of the educational event .

3. EDUCATIONAL MATERIALS AND INFORMATION: All information and any written materials, materials, scripts, audio recordings and carriers, recommendations, techniques, data of a personal nature and other methods transmitted by the lecturer leading the event are intended only for the purposes of a specific educational event and the personal needs of individual Buyers . Without our knowledge and written consent, it is not allowed to communicate and pass them on to third parties, edit, expand and copy them in whole or in part, use them for any commercial purposes or publish them elsewhere.

4. RESPONSIBILITY DURING THE EDUCATIONAL EVENT: The buyer is fully responsible for himself, his decisions and his actions towards himself and others throughout the entire educational event. Each participant incl. the lecturer leading the event is responsible for any damages caused to himself or other Buyers by his reckless or other behavior or for damages caused by him to the property and equipment of the premises used during the educational event.

5. POSSIBILITY TO EXCLUDE THE BUYER FROM PARTICIPATION: Buyers are obliged not to disrupt the course of the educational event. The seller or the lecturer leading the educational event is entitled to exclude the Buyer from participation in the event that the Buyer did not respect these GTC and, as a result, in any way damaged the content of the educational event, other Buyers or the lecturer, or in the event that he disrupts the course of the event with inappropriate behavior (i.e. behavior against the rules decent coexistence of people, e.g. repeated disruptions, participation under the influence of alcohol or other addictive substances, insults to lecturers or other event participants). In the event of exclusion of the Buyer from the educational event, the Buyer is not entitled to a refund of the already paid course fee, not even a part of it.

6. CANCELLATION TERMS: In the event that the educational event is canceled due to reasons on our side and you, as the Buyer, have already paid the price, you will receive the full amount paid back within 14 days from the day when the decision to cancel the event is made, unless expressly we will not agree to use the payment for a replacement event of your choice or on another solution. Unless otherwise agreed, the payment will be returned to you in the same way as it was received. As a Buyer, you are entitled to cancel your participation in the educational event. If you have already paid the price and you cancel your participation no later than 5 working days before the start of the educational event, the entire price paid will be returned, if you cancel your participation in a shorter time, the price is non-refundable. (this can be graded in different ways, e.g. 100% will be returned no later than 2 weeks in advance, 50% a week in advance, etc., but according to the law it is fine even if nothing is returned, nor is the consumer entitled to withdraw from the contract without giving reasons = only in case of really serious reasons, it would be returned)

1. We send digital content (e-books, video courses) only to you, as the Buyer, to your electronic address, or by making available the address of the website where the content is located. For full functionality, digital content requires hardware and software equipment to open and work with documents in pdf format. jpg, mp4 (if necessary, please edit to another format) To download the product from the website, you need to have a functional Internet connection. We are not responsible for the unavailability of content in case of non-functionality or slow speed of your internet connection. It may happen that the content is temporarily unavailable in the event of data maintenance or server outages.

2. Products are created using our knowledge and experience and years of practice. These are instructions and recommendations and it depends only on you how you will use them in practice and what care and effort you will devote to putting this information into practice. Therefore, we cannot be responsible for the specific results you will achieve based on the products. The products do not replace a personal consultation. (if you have products or educational events related to health, then I recommend adding sentences like this here as well: "Please note that these are not health services. If the description of the product or educational event includes a recommendation for prior consultation with a doctor or other specialist or the fulfillment of other of the conditions of participation, please take this recommendation seriously.") The digital content is protected by copyright and it is not possible to further distribute it or enable its use by other persons without our prior express written consent. Violation of copyright is punishable not only under copyright law, but can also be a criminal offence.

3. USER ACCOUNT. After purchasing an online course, after payment of the price, you will receive access data for logging into your user account, as stated in the section on delivery conditions (Article V. GTC). You undertake to maintain the confidentiality of access data and not to allow third parties to use them. As a Buyer, you also undertake to keep your data in the user account current and true. In the event of a serious breach of your obligations arising from the Agreement or these GTC, we are entitled to disable or cancel your user account. Also in case of violation of your obligations regarding the protection of copyright.

1. E-BOOKS AND ONLINE COURSES: As a Consumer, you have the right to withdraw from the concluded Purchase Agreement without giving reasons within 14 days from the date of conclusion of the Agreement § 7 et seq. Act no. 102/2014 Coll., this option can be excluded for e-books and online courses (digital content). Because we are sure of the quality of the e-books and online courses, and at the same time we want you to have the opportunity to study it in peace, we give it to all Buyers (or alternatively, instead of "Buyers" state "Consumers" and then the person who bought the ID cannot withdraw ) the possibility of using the guarantee, i.e. the possibility to withdraw from the Purchase Agreement (and request a refund) within 15 days from the delivery of the e-book or the online course (the deadline is calculated from the day the access data to the online course was delivered to you) without giving reasons. (the period can be longer; if you want to exclude the option of withdrawal or provide a guarantee of less than 15 days, please contact me and I will edit the text here as required) If you decide to use this option, then within the specified guarantee period, the withdrawal from the Contract must be sent by e- by email to info@brighterlife.sk or sent by post to our address stated in art. Even these GTC. You can also withdraw by filling out the form, which you can find here. (click here on the form, which is sent as a second attachment to the email) If you use the sample form, we will confirm its receipt without undue delay. You do not have to give any reason for withdrawal.

2. No later than 14 days after withdrawing from the Purchase Agreement, or from using the guarantee, we will return the money we received from you as payment for the e-book or online course. We will return the money to you in the same way that you paid it, unless you agree to another payment method that would not involve additional costs for you.

3. EDUCATIONAL EVENT: It is not possible to withdraw from the Contract if it is a contract for the use of free time, if this performance is provided by the Seller within the specified period. A contract for the provision of services - educational events is also considered a contract for the use of free time, if it meets the condition of the use of the Buyer's free time and provision within a predetermined period (and that is why the conditions for cancellation of participation are dealt with above, because in the case of our educational events it is a contract on the use of free time).

4. In the event that you do not pay the full price even within 10 days (you can adjust the deadline in any way) after its due date, the Contract is cancelled. In the event that we received a partial payment for the purchase price from you before that, we will return it to you within a week of canceling the Contract, unless otherwise expressly agreed between us.

5. Both you as the Buyer and we as the Seller are further entitled to withdraw from the Contract in cases established by law or specified in these GTC.

6. If you are provided with a gift together with a product or an educational event, the gift agreement is concluded between us with the severance condition that if you withdraw from the Agreement without stating the reasons, the gift agreement loses its effectiveness and you are obliged to give us the gift to return within 14 days of withdrawing from the Agreement at the latest. All gifts and bonuses are sent or made available only after payment of the agreed price of the product or educational event, unless otherwise stated on the web interface.

1. If you have any complaint about the concluded Agreement, its fulfillment or my activities, please contact us at info@brighterlife.sk

2. We do business on the basis of a trade license, the control body is the relevant trade office, supervision of compliance with regulations on consumer protection is carried out by the Czech Trade Inspection. Compliance with regulations on personal data protection is supervised by the Office for Personal Data Protection. You can also address these authorities with your complaints.

3. If a consumer dispute arises between the Seller and the Consumer, the Consumer has the right to an out-of-court settlement. The subject of out-of-court settlement pursuant to Act no. 250/2007 Coll., on consumer protection, is the Slovak Trade Inspection. All details on the out-of-court settlement can be found on the website of the Slovak Trade Inspection https://www.soi.sk/ The consumer can also use the online dispute resolution platform established by the European Commission at http://ec.europa.eu /consumers/odr/.